Last Updated: Mar 2024
Espian Group is committed to protecting the privacy and confidentiality of the personal information of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information collected through our website and during the provision of our private investigation services.
1. Information We Collect
- Personal Information: We may collect personal information such as names, contact details, addresses, and payment information when you voluntarily provide it to us for the purpose of engaging our services or contacting us through our website.
- Client Information: In the course of providing private investigation services, we may collect personal information related to our clients, their associates, and individuals involved in investigations, including but not limited to background information, records, and relevant documentation.
- Website Usage Data: We may collect non-personal information such as IP addresses, browser types, operating systems, and other technical data automatically through cookies and similar technologies when you visit our website.
2. Use of Information
We may use the collected information for the following purposes:
- To provide and maintain our private investigation services.
- To communicate with clients and respond to inquiries.
- To personalize and enhance user experience on our website.
- To analyze and improve the quality of our services and website.
- To comply with legal and regulatory requirements.
3. Data Sharing and Disclosure
We may share personal information with third-party service providers and partners who assist us in delivering our services and operating our website. We do not sell or rent personal information to third parties for marketing purposes.
We may also disclose personal information when required by law, to protect our rights and property, or to comply with legal processes.
4. Data Security
We implement appropriate technical and organizational measures to safeguard the confidentiality and integrity of personal information collected through our website and during the provision of our services. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to access, update, or delete your personal information held by us. If you wish to exercise these rights or have any questions regarding our Privacy Policy, please contact us using the information provided below.
6. Changes to Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this Privacy Policy periodically for updates.
7. Contact Us
If you have any questions, concerns, or complaints regarding our Privacy Policy or our handling of personal information, please contact us at:
